ETS can assist with setting up the recommended/supported clients. We suggest upgrading to the current version, and we encourage local IT to be involved with updating their users' clients so that any necessary configurations can be preserved. Depending on your version, these screenshots may look different. This configuration guide demonstrates how to access your Connect Google Workspace account using Mozilla Thunderbird.

When you run into trouble post back and let us know what's happening.For the best user experience, we recommend using Gmail via the web app at or the Gmail app on your smartphone. Get yourself a cuppa for your nerves, a pencil and paper to make notes with and dive in. For Authentication method choose normal password. In Thunderbird, for connection security choose SSL/TLS. You will get a security complaint and you need to accept that POP3 (according to Google) is less secure than IMAP.

You will need to configure gmail to accept POP3. You will need to manually sign into your gmail account and enter the setup section which took me forever to find. One of my frustrations is that it took me all day to discover that for my user name they wanted my email address. Your migration might be easy or it might take hours and hours and be frustrating. Just remember, it's not a bible and your settings may be different.

The instructions in this link are reasonably good. For those of us who still used POP3 the migration was a nightmare. A year ago my long suffering ISP made a deal with Google and migrated its email service to gmail.

Configure thunderbird for gmail